Personal Learning Goals

Effective Communication
Become more confident and assertive with residents, families and medical staff, and report issues clearly.
Target: March 2027

Clinical Support Skills
Strengthen knowledge of safe care practices, infection prevention and resident wellbeing.
Target: June 2027

Leadership & Career
Grow from Healthcare Support Worker to senior support officer and aged-care leader, building on team leadership experience.
Target: December 2027

PROGRESSION
Career Goals
My goal is to grow in aged care and healthcare — from healthcare support officer to senior support officer and, ultimately, a leader in the industry. Leading a team at Godfather Pizza taught me coordination, mentoring and delegation, skills I now bring to resident-centred care.
0–12 months — Build HCSW experience and confidence supporting residents.
1–2 years — Step into a senior role that leads, communicates and solves problems.
3–5 years — Move into aged-care management, developing staff and quality care.